Wednesday, February 01, 2006

The customer is always right unless he's named Cavuto...

As wealthy, successful conservatives slip farther and farther away from the mainstream, they begin dropping cowpies such as the following from Neal Cavuto:

"Her eyes never looked up.
She never smiled. She never once acknowledged the customer before her.
Outside the store, a "help wanted" sign hung. It's hung there a while. Good help is apparently hard to find. Smiling help is harder still.
Customer service isn't easy. Customers can be cranky. But it struck me watching this young lady, it's not the person on the other side of the register making her day bad. It's the person working the register.
She's not happy working there. Not happy at all, it seems.
I understand God puts different obstacles in all our paths. So who am I to judge the obstacles this young lady faces? Only that she is free to share her misery on all with whom she comes in contact. The fact her employer can't find others to do her job probably emboldens her.
I only know what she seems: angry, bitter, sad, almost tragic."

Um, ah, Neil? Have you paid attention to what passes for customers these days? Have you any idea of the abuse a young woman can face every day of her working life? She didn't smile for a very good reason, Neil, and no, the customer is not always right, Neil, for you see that's just an old saw. And if you think this piece of empty fluff of yours bears any relationship to something that would be interesting you should first hear what retail workers say about you, Neil. People have been convinced that their time is so very very important and that the person serving them is nothing more than an extension of the premises and not a human being. People like you, Neil. People who don't know why a young woman wouldn't take the time to amuse them like a well trained household pet.

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